Technical Support
PDF tools that work on your device.
Updated November 5, 2026 · App 0.2.3
Conversion runs on your iPhone or iPad. Your documents are not uploaded to a conversion server.
Contact support
Include All to PDF, the app version, your device model, iOS/iPadOS version, file format and the steps that caused the problem. Screenshots are optional; remove personal information first. Please describe the issue before sending a document. Do not send confidential files, passwords or payment details.
Convert photos or Office documents
Open Tools, choose Photos to PDF or Office to PDF, select files, preview and export. Word (.doc, .docx), Excel (.xls, .xlsx) and PowerPoint (.ppt, .pptx) use an embedded open-source conversion engine. For Excel, choose original print pagination or one complete page per sheet. Check the preview before sharing.
Arrange photos on A4 or US Letter
In Page layout, choose 1, 2, 4 or 8 photos per page, A4 or US Letter, and portrait or landscape. Start with Compact, Clean or Gallery; adjust margins, spacing and the fine photo border as needed.
Auto-rotate turns an image by 90° when this uses its cell more efficiently. Fit keeps the whole image and can leave white space. Fill fills the cell and can crop edges. Use the preview to check image orientation before printing. Your printer may add margins or scaling; use the correct paper size and review its print preview.
Export PDF pages as images or merge documents
Choose PDF to Images, select pages and export JPG or PNG at 150 or 300 dpi. Multiple images include a ZIP for sharing. Convert Office files to PDF first to export their pages as images. Use Merge PDFs to combine PDF and photo pages; reorder, rotate or delete pages before export.
Does it need an internet connection?
The conversion itself works on the device without a conversion server or account. iCloud Drive or another file provider may need a connection to download the original file. Save an offline copy first if you plan to work without internet. Saving or sharing sends files to the destination you choose, which may be a cloud service.
Why does an Office file look different?
Missing or substituted fonts, complex charts, embedded objects and print settings can change layout or pagination compared with Microsoft Office. Password-protected files are unsupported. Try simplifying the file or exporting it to PDF in the original application when exact reproduction is essential. OCR, scanning, signatures, PDF text editing and PDF-to-editable-Office conversion are not included.
A file will not open, or conversion stops
Current limits are 100 photos per task, 200 output pages, 100 MB per imported PDF and 50 MB per Office file. Complex files may exhaust memory even below those limits. Try a smaller file, fewer pages or lower image-export resolution, and make sure there is enough free device storage. Keep the original file safe. If the issue continues, contact support with the format, size and reproduction steps.
Delete local files
Delete individual exports in Files inside the app. To remove app-managed imports, drafts, previews and exports together, open Settings → Privacy & file storage → Delete all local files and confirm. This cannot delete copies you saved in Photos, Files, email, another app or a cloud service; manage those separately.
In iOS/iPadOS, Delete App removes its private data; Offload App keeps documents and data. Keep any exports you need before deleting.
Privacy
The current app has no account, advertising, tracking or usage-analytics SDK. The website has separate access-logging and analytics practices. Read the All to PDF Privacy Policy for details.